Interviewers Are Poorly Trained and They’re Scared
Most hiring managers are poor interviewers. The vast majority of them receive no interview training, and they hire infrequently. Even hiring managers who have received training may not hire for months after interview training, and by then the training is forgotten.
One secret of job interviews is that hiring managers are often as nervous as the candidate- they’re stressed about having to make a critical hiring decision. A bad hiring decision is one of the biggest mistakes a manager can make. Studies have shown that a bad hire can cost a company anywhere from two times a person’s salary at lower employment levels to as much as 40 times a person’s salary at higher levels. The financial ramifications of a bad hire include costs for recruiting, training, lost productivity, bad morale, and the manager’s time spent trying to salvage the employee. At higher levels of employment, contract buyouts in the millions of dollars are not unusual. No wonder why the hiring manager is stressed when interviewing!
Many hiring managers compensate by spreading the decision-making around. They will have candidates go through multiple rounds of interviews with numerous interviewers. That way, if the employee does not work out, at least the hiring manager can say everyone was involved.
The problem with this approach is twofold. First, the other interviewers are typically no better at interviewing than the hiring manager is. Second, this burdens the candidate with numerous interviews conducted by poorly trained interviewers.
According to Development Dimensions International (DDI), candidates commonly complain about the following interviewer behavior:
* Withholding information about the position
* Turning the interview into a cross-examination
* Showing up late
* Appearing unprepared for the interview
* Asking questions unrelated to job skills
And a recent survey of interviewers by Monster.co.uk found that:
* Almost a third (30 percent) say they have forgotten a candidate’s name.
* More than a quarter (28 percent) confess they have gone to interviews unprepared.
* Almost one in five (19 percent) admit they have forgotten an interview entirely.
* Fifty-four percent of employer respondents admit they have taken an instant dislike to a candidate.
Don’t let a bad interviewer torpedo your chances of getting the job! Win your interview by taking leadership and providing the information a bad interviewer should know about you to make a good hiring decision.