Know What Your Scared of to Interview Your Best

When I do interview coaching with job candidates they often tell me they are nervous about the interview. As soon as I hear that statement I respond by asking them “what are you scared of”. This is an important question and I work with the candidate to get a specific and detailed answer.

First it is important to change the word “nervous” or “anxious” to “scared”. Nervousness or anxiety is generalized fear which is not anchored to a specific concern. By using the word “scared” the fear can be anchored to a specific concern and then the concern can be addressed.

Typical interview fears
Not being able to answer a question: Candidates often state they are scared they will be asked questions they cannot answer. Many candidates try to prepare for this by studying the most frequently asked interview questions. A good tactic, but it is impossible to prepare to answer all of the possible 2000+ interview questions. More importantly, understand your fear of not answering a question. What is your fear of what happens if you are asked a question and you do not know the answer? Does that mean you blow the interview and lose the job? Does it mean that you are not qualified for the job? Does it mean you have to feel stupid and inadequate? Does it mean you will never get a job? Identify these, often irrational, fears and decide if they are true. When you discover they are not, the fear will diminish.

Getting nervous and rambling:
Many candidates are aware of a tendency to ramble and go on tangents when nervous. To avoid this, never speak for more than two minutes at any one time and use a specific format like STAR (situation, task, action, result) to stay focused.

Not being qualified for the job:
On occasion a candidate does not understand why they were invited for an interview and they doubt their match with the position. The fear here is of not being qualified and performing poorly in the interview. To combat this fear realize that a company rarely wastes interview time on unqualified candidates. They must see something in your background and experience that interests them. A perfectly reasonable question for you to ask in the interview is ‘What is it about my background and experience  interests you in relation to this position?”

Ultimately, not getting the job:
The ultimate fear is doing poorly in the interview, not being offered a desirable position and feeling terrible about it. This is exacerbated when a person is unemployed and desperate to get back to work. Every interview has tremendous importance and a high price for failure. The best way to combat this fear is to have a active job search with multiple opportunities. If all your eggs are in one interview basket the interview becomes far more scary. If you have multiple interviews and the possibility of more, each interview is less important and less scary. Maintain an active job search!

Fear of being judged and rejected
Adults do not like to be in the position of being evaluated or judged by another person who has the ability to dramatically influence our lives. This feels powerless and scary. The reality is you are judging them as well. Do you want to work at that company and for that person?I understand you may be desperate for a job, however a bad job is worse than no job at all. You will be unhappy and then out of the job looking for another job with a short term job to explain on your resume.

The general strategy to dealing with interview fear is to state specifically what you are scared of and then understand the rationality of your fear.  Interviews are very subjective and are not definitive statements of your experience, qualification, or worth as an employee or person. Prepare for your interview, perform your best, keep active in your search and don’t be scared.

Use an InterviewBest Presentation to reduce your interview fears

Differentiate Yourself From the Other Stars to Interview Your Best

You are a star in a very dense universe. What does this have to do with interviewing? Everything! Most candidates don’t think about how they are perceived in the bigger world or how they compare to hundreds of competitors. They focus only on their own basic skills which does not differentiate them from all the other stars.

Most candidates claim: “I have the skills; I’m a good, smart person; and I’ll work really hard for you.” That line describes you and about 20,000 other “stars”.  Skills aren’t enough these days because they’re just a baseline of what you offer. What you need to promote is your unique skills that will provide different and remarkable benefit to the hiring company.

Here is an example, I am working with a client that was a mid-level manager working in a large telecommunications company doing accounts receivables. Accounts receivable sounded pretty ho-hum until she began to talk about managing monthly receivables for Federal and Government business units for contracts valued between $2M and $20M. Expertise at collecting money from the government as Obama’s stimulus package gets delivered; that is a great selling proposition. Collecting government funds is the most unique benefit or value she can offer to an employer.

Take your value a step further
When preparing for an interview, first understand the company’s and the hiring manager’s basic needs and understand how your skills, experience, education match those needs. Then take it a step further and identify your outstanding area(s) of value; and yes we all have one or more. Once you have identified your outstanding value, prepare examples of times when you applied that value successfully in a work situation. During your interview be sure to talk about these examples. Do not leave the interview without having clearly communicated the outstanding, and differentiating, value you will bring to the company. If the interviewer does not ask questions that elicit the value just say, “I have outstanding value I will bring to your company, I would like to give you examples”.

Your Hired

In our current economy companies are interviewing more candidates for each position. Their belief is there are a lot of stars looking for jobs and they can be choosier than in the past. Every person interviewed meets the basic requirements of the position. You need to meet those requirements and then shine brighter to ace the interview and land the job.

Use an Interview Presentation to communicate your unique value

Why Your Brain Keeps You From Interviewing Your Best

We are all walking around with primitive brains more suited for surviving in caves than managing the demands of the 21st century (including interviews).

One of the things our primitive brain does is that when we get stressed it narrows our thinking. When extremely stressed we can only think of one of two things-fight or flight. However, even under lower levels of stress we lose full access to our creativity, memory, problem-solving skills, humor, and interpersonal skills. Here is some proof-have you ever been in a situation where you were in a heated or stressful discussion and the moment you leave the room you bang yourself on the forehead and say to yourself  “I should have said…” The moment you left the room you calmed down a bit, your thinking expanded, and you remembered what you could have said. I just spoke with a client that when driving home remembered a lot of things he wished he had said in his interview.

Interviews are stressful situations. Even if you do a great job of preparation, you will be nervous and your thinking will be diminished; know it plan for it. Here are a some suggestions for overcoming your primitive brain:

Remember this

Prepare a list of reminders:
On a pad of paper write down the things you want to remember in the interview. Include things like smile, good eye contact, no ums, take a deep breath, and don’t fidget. Also include a list of questions to ask, a list of accomplishments, a reminder to ask for a business card, and the interviewer’s name(s). As you take notes on the pad you will see your reminders and remember to follow them.

Take a deep breath
Swami’s have know for centuries that good breath control leads to calm. During your interview, about every 5 minutes, take a good deep diaphragmatic breath. This will calm you down and improve your thinking. Put this on your pad as one of the things to remember.

Slow down your answers
An interview is not a timed test. You do not have to have immediate answers for every question. Slow down and take some time to formulate your answers. By slowing down you will be less stressed and will think more clearly.

Shift your position
When under stress many people tend to tense their muscles which raises their heart beat. By shifting your position you will relax your muscles and you will calm down.

Smile
When your facial muscles are smiling it causes a calming effect. So smile in your interview. This will also invite the interviewer to smile and help relax her.

Prepare an interview presentation
The best way to support your primitive brain is to have a written presentation to use during your interview. An interview presentation will insure you communicate all the information the interviewer needs to know about you to make a well informed hiring decision. Because all the information is written, none of it will be forgotten and you will be more confidant and relaxed.

You primitive brain does a couple of other unhelpful things including focusing on the negative and assuming the worst in the face of uncertainty. So you probably did better in your interview than you think and just because you haven’t heard yet it does not mean you did not get the job.

Help your brain with an interview presentation

Think About Hiring Yourself to Interview Your Best

Like most job candidates you are probably concerned about being able to answer interview questions. You might resort to reading book after book about the most frequently asked interview questions or cruising numerous web sites to find interview questions. However you may be overlooking the easiest and most effective method of preparing for interview questions – consider hiring yourself.

In preparation for your interview, ask yourself this question;
“If I were  hiring someone for the position for which I am interviewing what would I want to know about them?”
Make a list of these questions and develop answers for them. I is helpful to organize the questions into the three basic interview question categories. These are:

1- Can you do the job and do it well?
Questions in this category are typically about background, experiences, skills and education that you have shown or acquired in prior positions and prove you can do the job. Develop a list of questions that elicit information about exactly what you have done on previous jobs.

2- Will we like you, will you fit our culture and will you take supervision?
Questions in this category are focused on your personal qualities and job success factors that give insight into how you work with others and if you are likable. Develop a list of questions that elicit answers about your work style, strengths/weaknesses and your preferred work culture.

3- Are you interested in and motivated for this position?
The questions in this category explore if you are interested in the work required in the position and if you will apply yourself and work to improve your skills and performance. Develop a list of questions that elicit your career interests and where you see yourself  in the future.

Using your knowledge of the position and the above three categories, you should be able to develop a comprehensive list of questions and answers. Even if you are not asked the exact questions, your preparation will inform you about how to focus the answers to the questions you are asked.

Develop an Interview Presentation to interview your best

Know it All to Interview Your Best

There are three domains of knowledge:

1. What you know
2. What you know you don’t know
3. What you don’t know you don’t know

The first two domains are easily handled. In terms of a job, there are things you know about the job. There are things you know you don’t know such as exact responsibilities, compensation, who you will report to etc etc. To learn this information you know what questions to ask. The third domain is the tricky one. How do you find out information you don’t even know exists, where do you begin?

It is what you don’t know you don’t know that typically causes you the greatest difficulty; “If I knew that before I took the job…….” To uncover this domain of knowledge, ask questions that do not bias or lead the interviewer. Here are some examples:

You want to find out how many hours people work on the job. Many applicants will ask “How many hours do people typically work”. The interviewer replies,”Typically 35 to 40 hours per week”. Sounds OK, then comes holiday time and you are putting in 50 to 60 hours and are overworked and miserable. An open question would have been more revealing, for example “Tell me about work hours on the job”. This question opens the opportunity for the interviewer to say “We typically work 35 to 40 hours per week except for holiday time when we work 50 to 60 hours and everyone feels overworked.”

Another example- You want to find out what it is like to work at the company. You can ask the question, “What do you like and dislike about working here” The answer will be focused on the interviewer’s predominant likes and dislikes. A better question is “So, tell me about working here”. This question opens up the possibility of hearing about challenges, relationships, concerns, excitement, etc, etc. You may very well hear about something you would not have thought to ask about.

The more exact and detailed your question the less likely you are to hear what you don’t know you don’t know. With open, non-leading, and non-biasing questions, the interviewer has the opening to respond from their own perspective. Once you hear their answer there may be a whole area of information you want to learn more about, and now you know to ask.